Updated 26 September 2026
Complaints Book
Use the physical Complaints Book at the restaurant or the Electronic Complaints Book linked below. You do not have to contact us first to exercise this right.
Alternative dispute resolution
For consumer disputes you may contact the Algarve Consumer Information, Mediation and Arbitration Centre (CIMAAL), subject to its jurisdiction and rules. This information does not claim voluntary membership by the restaurant; cases of compulsory arbitration under Portuguese law remain applicable.
CIMAAL
Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve
Avenida 5 de Outubro, n.º 55, R/C direito
8000-075 Faro, Portugal